Privacy Policy
Last updated: 17 July 2026
This Privacy Policy explains how NEXUS RAYTEK PTY LTD (ABN 40 682 687 056) ("we", "us", "our") collects, uses, stores and discloses personal information in connection with product.preview.nexus (the "Site") and the events you can register for through it. It should be read together with our Cookie Policy and our Terms & Conditions.
This policy covers the Site and our events only. It does not cover the Nexus access control platform, mobile application or cloud portal, which are governed by their own privacy policy.
We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where applicable, the privacy laws of other jurisdictions described below.
Our approach
Wherever you are located, we apply the same core principles to personal information collected through the Site:
- Transparency — we tell you what we collect and why, and we will not use your information in ways you would find surprising;
- Purpose limitation and data minimisation — we collect only what we need to run the Site and our events, and use it only for those purposes;
- Accuracy — we take reasonable steps to keep personal information accurate and up to date;
- Storage limitation — we do not keep personal information for longer than we need it; and
- Security — we protect personal information with appropriate technical and organisational measures.
Personal information we collect
We collect personal information you provide when you register for an event through the Site, including:
- your name;
- email address;
- phone number;
- company or organisation name; and
- your position or role.
If you register other attendees as part of a group booking, you must have their consent to provide their details to us, and you should refer them to this Privacy Policy.
We also collect limited technical information automatically when you use the Site (such as pages visited, IP address, and device/browser information) through cookies and similar technologies — see our Cookie Policy for details and your choices.
We do not seek to collect sensitive information (such as health information or government identifiers) through the Site, and ask that you do not provide it. If an event requires information such as dietary or accessibility requirements, we will ask for it expressly, use it only for that event, and retain it no longer than needed for that event.
How we use your information
We collect, hold and use personal information to:
- process and manage your event registration, including issuing your ticket and QR code;
- communicate with you about the event, including confirmation emails, event reminders, and updates or changes to the event;
- manage attendance on the day, including check-in via QR code scanning;
- respond to your enquiries;
- maintain, secure and improve the Site and our events, including detecting and preventing fraudulent or malicious activity; and
- comply with our legal obligations.
When you register for an event, we may also send you email about Nexus news, events and updates, unless you opt out. You can opt out at any time — during registration (via the Marketing Communications choice on the form) or via the unsubscribe link included in every message we send.
We do not sell your information
We do not sell, rent or trade personal information to any third party for their own marketing or other independent use, and we will not share your personal information with third parties except as described in this policy or with your consent.
Who we share your information with
We may disclose personal information to:
- our service providers who help us operate the Site and run our events — such as our website and business software hosting provider, email delivery services, and payment processors (where an event is paid) — who may access personal information only to perform services on our behalf and are contractually required to protect it;
- event venues, where required for security, safety or access purposes;
- our professional advisers;
- a successor entity, if we undergo a business transaction such as a merger, acquisition or sale of assets, in which case personal information may be transferred subject to equivalent privacy protections and we will notify you of any resulting change of control; and
- government or regulatory bodies where required or authorised by law.
Overseas disclosure
Some of our service providers store or process data outside Australia (for example, cloud hosting infrastructure located overseas). Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles it in a manner consistent with the Australian Privacy Principles, and, for personal data originating from the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses implemented by our service providers.
How long we keep your information
We retain personal information for as long as it is reasonably needed for the purposes described in this policy, and to comply with our legal and record-keeping obligations, after which we take reasonable steps to securely delete or de-identify it. As a guide:
| Information | Purpose for retention | Retention period |
|---|---|---|
| Event registration details (name, email, phone, company, position) | Managing your registration and attendance; event records; responding to post-event queries | For as long as reasonably needed for our event records, or until you request deletion |
| Event-specific requirements you provide (e.g. dietary or accessibility needs) | Running the specific event | No longer than needed for that event |
| Marketing preferences and communications | Sending Nexus news, events and updates, and recording your opt-out choice | Until you opt out, unsubscribe, or request deletion |
| Website technical logs | Security monitoring and troubleshooting | For as long as reasonably needed for security purposes, then deleted or anonymised |
| Records required by law (e.g. transaction records for paid events) | Legal and accounting obligations | As required by law (typically 7 years in Australia) |
You may request deletion of your personal information at any time by contacting us using the details below. We will action your request within a reasonable period, except where we are required or permitted by law to retain the information (in which case we will tell you).
How we protect your information
Personal information is stored in our secure business systems. Our safeguards include:
- encryption of data in transit (HTTPS/TLS) and at rest within our hosting infrastructure;
- access controls restricting personal information to personnel who need it for their role;
- hosting with reputable providers that maintain recognised security certifications; and
- monitoring, software updates and testing to identify and address vulnerabilities.
No method of transmission or storage is completely secure. If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme, and any other regulators as required by applicable law.
Access, correction and complaints
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period.
If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Visitors from New Zealand
If you are in New Zealand, we handle your personal information in accordance with the New Zealand Privacy Act 2020. You have equivalent rights to access and correct your information, and may complain to the Office of the Privacy Commissioner (NZ) at www.privacy.org.nz.
Visitors from the European Economic Area and United Kingdom
If you are in the EEA or UK, the GDPR / UK GDPR applies to personal data we collect from you. Our legal bases for processing are: performance of a contract (managing your event registration), our legitimate interests (operating, securing and improving the Site and our events, and sending you marketing about Nexus news, events and updates, which you can opt out of at any time), consent (optional cookies), and compliance with legal obligations. You have rights to access, correct, delete, restrict and port your personal data, to object to processing, and to withdraw consent at any time, by contacting us using the details below. You may also lodge a complaint with your local supervisory authority.
Visitors from other jurisdictions
If you are visiting from elsewhere — including the United States, Canada, the United Arab Emirates or other Middle Eastern countries — you may have rights under your local privacy laws, such as rights to know, access, correct or delete personal information. We will honour requests to exercise those rights in accordance with applicable law; contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date, and material changes will be highlighted on the Site.
Contact us
If you have questions about this Privacy Policy, or wish to exercise any of your rights, contact our privacy team at:
NEXUS RAYTEK PTY LTD
PO Box 4344, Ringwood, VIC, 3134, Australia
Email: privacy@corp.nexus
Privacy Policy
Last updated: 17 July 2026
This Privacy Policy explains how NEXUS RAYTEK PTY LTD (ABN 40 682 687 056) ("we", "us", "our") collects, uses, stores and discloses personal information in connection with product.preview.nexus (the "Site") and the events you can register for through it. It should be read together with our Cookie Policy and our Terms & Conditions.
This policy covers the Site and our events only. It does not cover the Nexus access control platform, mobile application or cloud portal, which are governed by their own privacy policy.
We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where applicable, the privacy laws of other jurisdictions described below.
Our approach
Wherever you are located, we apply the same core principles to personal information collected through the Site:
- Transparency — we tell you what we collect and why, and we will not use your information in ways you would find surprising;
- Purpose limitation and data minimisation — we collect only what we need to run the Site and our events, and use it only for those purposes;
- Accuracy — we take reasonable steps to keep personal information accurate and up to date;
- Storage limitation — we do not keep personal information for longer than we need it; and
- Security — we protect personal information with appropriate technical and organisational measures.
Personal information we collect
We collect personal information you provide when you register for an event through the Site, including:
- your name;
- email address;
- phone number;
- company or organisation name; and
- your position or role.
If you register other attendees as part of a group booking, you must have their consent to provide their details to us, and you should refer them to this Privacy Policy.
We also collect limited technical information automatically when you use the Site (such as pages visited, IP address, and device/browser information) through cookies and similar technologies — see our Cookie Policy for details and your choices.
We do not seek to collect sensitive information (such as health information or government identifiers) through the Site, and ask that you do not provide it. If an event requires information such as dietary or accessibility requirements, we will ask for it expressly, use it only for that event, and retain it no longer than needed for that event.
How we use your information
We collect, hold and use personal information to:
- process and manage your event registration, including issuing your ticket and QR code;
- communicate with you about the event, including confirmation emails, event reminders, and updates or changes to the event;
- manage attendance on the day, including check-in via QR code scanning;
- respond to your enquiries;
- maintain, secure and improve the Site and our events, including detecting and preventing fraudulent or malicious activity; and
- comply with our legal obligations.
When you register for an event, we may also send you email about Nexus news, events and updates, unless you opt out. You can opt out at any time — during registration (via the Marketing Communications choice on the form) or via the unsubscribe link included in every message we send.
We do not sell your information
We do not sell, rent or trade personal information to any third party for their own marketing or other independent use, and we will not share your personal information with third parties except as described in this policy or with your consent.
Who we share your information with
We may disclose personal information to:
- our service providers who help us operate the Site and run our events — such as our website and business software hosting provider, email delivery services, and payment processors (where an event is paid) — who may access personal information only to perform services on our behalf and are contractually required to protect it;
- event venues, where required for security, safety or access purposes;
- our professional advisers;
- a successor entity, if we undergo a business transaction such as a merger, acquisition or sale of assets, in which case personal information may be transferred subject to equivalent privacy protections and we will notify you of any resulting change of control; and
- government or regulatory bodies where required or authorised by law.
Overseas disclosure
Some of our service providers store or process data outside Australia (for example, cloud hosting infrastructure located overseas). Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles it in a manner consistent with the Australian Privacy Principles, and, for personal data originating from the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses implemented by our service providers.
How long we keep your information
We retain personal information for as long as it is reasonably needed for the purposes described in this policy, and to comply with our legal and record-keeping obligations, after which we take reasonable steps to securely delete or de-identify it. As a guide:
| Information | Purpose for retention | Retention period |
|---|---|---|
| Event registration details (name, email, phone, company, position) | Managing your registration and attendance; event records; responding to post-event queries | For as long as reasonably needed for our event records, or until you request deletion |
| Event-specific requirements you provide (e.g. dietary or accessibility needs) | Running the specific event | No longer than needed for that event |
| Marketing preferences and communications | Sending Nexus news, events and updates, and recording your opt-out choice | Until you opt out, unsubscribe, or request deletion |
| Website technical logs | Security monitoring and troubleshooting | For as long as reasonably needed for security purposes, then deleted or anonymised |
| Records required by law (e.g. transaction records for paid events) | Legal and accounting obligations | As required by law (typically 7 years in Australia) |
You may request deletion of your personal information at any time by contacting us using the details below. We will action your request within a reasonable period, except where we are required or permitted by law to retain the information (in which case we will tell you).
How we protect your information
Personal information is stored in our secure business systems. Our safeguards include:
- encryption of data in transit (HTTPS/TLS) and at rest within our hosting infrastructure;
- access controls restricting personal information to personnel who need it for their role;
- hosting with reputable providers that maintain recognised security certifications; and
- monitoring, software updates and testing to identify and address vulnerabilities.
No method of transmission or storage is completely secure. If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme, and any other regulators as required by applicable law.
Access, correction and complaints
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period.
If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Visitors from New Zealand
If you are in New Zealand, we handle your personal information in accordance with the New Zealand Privacy Act 2020. You have equivalent rights to access and correct your information, and may complain to the Office of the Privacy Commissioner (NZ) at www.privacy.org.nz.
Visitors from the European Economic Area and United Kingdom
If you are in the EEA or UK, the GDPR / UK GDPR applies to personal data we collect from you. Our legal bases for processing are: performance of a contract (managing your event registration), our legitimate interests (operating, securing and improving the Site and our events, and sending you marketing about Nexus news, events and updates, which you can opt out of at any time), consent (optional cookies), and compliance with legal obligations. You have rights to access, correct, delete, restrict and port your personal data, to object to processing, and to withdraw consent at any time, by contacting us using the details below. You may also lodge a complaint with your local supervisory authority.
Visitors from other jurisdictions
If you are visiting from elsewhere — including the United States, Canada, the United Arab Emirates or other Middle Eastern countries — you may have rights under your local privacy laws, such as rights to know, access, correct or delete personal information. We will honour requests to exercise those rights in accordance with applicable law; contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date, and material changes will be highlighted on the Site.
Contact us
If you have questions about this Privacy Policy, or wish to exercise any of your rights, contact our privacy team at:
NEXUS RAYTEK PTY LTD
PO Box 4344, Ringwood, VIC, 3134, Australia
Email: privacy@corp.nexus